Opening frame shows a speech bubble graphics with the text 'How to have a difficult conversation. Developed with YoungMinds.' Presenter Charlene White stands in front of the ITV News desk, with camera equipment and a TV screen visible behind her.

Direct to camera, she says "You have to think about the way in which you use your voice, which is something I have to think about every single day when I'm talking in this studio and I'm talking to an audience. It has to come with warmth and caring and understanding".

Be honest with the words you use, and honesty is hugely, hugely important because you want your kids to feel as though they can trust in you, and trust you with the information that they're giving you.

You know, I cook when I'm talking with my child so he doesn't feel as though he's having a big grand sitdown with his mum. We're doing something we love doing together, and then we talk as we are doing it, something that we've always done in our family. Always make them feel as if they are doing something hugely positive by even just sitting down with you and having that conversation. Make them feel loved."

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